POSEMATCH / HELP & PRIVACY
Help & Support
Contact the developer
Describe the issue, your iPhone model, iOS version, and the steps that led to it. You do not need to send private photos.
If no email app is set up, touch and hold the email address to copy it and contact us from your preferred service.
Why are some outlines incomplete?
Choose photos with fully visible people, clear spacing, even lighting, and good contrast against the background. Occlusion, crowding, and larger groups can lead to missing outlines. If extraction fails, you can still save the original as a photo reference.
A capture did not save to Photos?
Open recent captures from the bottom-left of the camera to check the save status and retry. Check add-only Photos permission in iOS Settings and make sure the device has free storage.
Does deleting a pose remove system photos?
No. Deleting affects only the template copy inside the app. To undo an accidental deletion, go to Me → Recently Deleted within 30 days.
License
The App Store version uses Apple’s Standard Licensed Application End User License Agreement.